Live and Let Dai

To say that anything connected with GDPR is the worst example of its kind is a foolhardy business. I’ve read so many terrible articles, LinkedIn posts and Tweets about GDPR, to single any one of them out and say ‘THIS ONE IS THE WORST’ seems pointless. Most of them are bad. However, after watching 33 minutes of waffle, padding and gleefully misinformed bullshit, I am reckless enough to say that the intellectual property lawyer Dai Davis’ talk here is the worst presentation or talk I have seen about the GDPR in any format.

Admittedly, the trainer in me hated it because of the incompetence – Davis has to keep going back to the podium to change slides because he hasn’t brought a remote, and he pads the talk out with protracted questions to the audience that don’t add anything to what he is saying. When someone intelligent-sounding in the audience takes him on by asking a proper question, he runs a mile.

More seriously, a good chunk of the talk is taken up with an attempt to create a formula for how much you should spend on data protection compliance based on the likelihood of being fined. It’s an eye-catching and controversial thing to throw out in a conference, but I don’t believe even Davis knows what point he’s making. Is he really saying that a every organisation should spend a meaningless, averaged-out €2000 to comply with GDPR, or is that just a flourish? Every organisation is different to another, and will have radically different priorities and appetites for risk, so trying to create a standardised methodology is so random and unhelpful, I don’t think it’s a serious point.  Given the number of basic mistakes and baseless assertions he makes in such a short time, however, the only thing I can add to his calculations is that however much you spend on GDPR, you should probably not spend it on advice from him.

I may not have got them all, but here is as full a collection of all the blunders as I could manage:

  • Davis cannot remember how many deputies the Commissioner has, but he knows that it’s between 11 and 13. There are 3 deputies (James Dipple-Johnstone, Paul Arnold and Steve Wood); there have never been more than 3.
  • Davis consistently gets the name of the ICO wrong – it’s almost always the ‘Information Commission Office’, although he varies it at least once with ‘Information Commission Data Protection Officer’ (he wasn’t talking about their DPO). To be charitable, it might be because he’s talking quickly, but the errors are relentless. He clearly thinks that Elizabeth Denham’s job title is ‘ICO’. because he calls her this repeatedly, and talks about what he would do if he was “the ICO“.
  • He asserts that the GDPR is not a ‘step change’ from the old legislation solely because it has lots of words, even though many of those words are very similar to words in the same order in the old version
  • He notes that there has not been a GDPR fine yet. Davis was speaking on May 30th, two days after the first 72 hours to *report* a relevant breach would have elapsed.
  • He asserts several times that in theory “every single breach” has to be reported to the ICO. This is completely false. There is a specific definition of a breach in the GDPR and incidents that do not meet a certain threshold of risk do not have to be reported.
  • He says that telecoms companies had to report breaches to the ICO since 2012. Communications providers have had this duty since 2011, not just telecoms companies.
  • Davis claims that public sector bodies self-report breaches to the ICO because they have no idea about how to take a commercial risk. There is the problem that public sector bodies are not commercial organisations by and large, so that argument makes no sense, but it’s also factually incorrect. To take one example, NHS bodies (the example shouted out by an audience member) have been obliged by the operation of the Information Governance Toolkit to report breaches to the ICO since at least 1st June 2013 (I think it was actually earlier than this, but that’s the one given in a Toolkit document that Davis could have found with a single Google search if facts were something he had any curiosity about).
  • Davis claims that the ICO is not really responsible for prosecutions for S55 offences, despite talking exclusively about prosecutions that the ICO carried out.
  • He includes the prosecutions in his calculations for the risk of being fined by the ICO, seemingly unaware that fines and prosecutions are two entirely distinct activities, with S55 prosecutions being against individuals rather than organisations. Throughout, Davis talks about the ICO enforcing on ‘people’, so I don’t know if he knows that the penalties were issued against data controllers.
  • He says that there were 18000 complaints in 2016 and the ICO has done nothing about nearly all of them. As someone who thinks the ICO is crap, even I have to acknowledge that most of these complaints were resolved informally and the absence of a fine does not mean that nothing happened. In quite a few cases, the complaint would not have been valid, and so no action would be appropriate.
  • He twice says that the maximum penalty for a breach under the DPA 1998 was £5,000,000; it was £500,000.
  • He quotes the head of the ICO’s ‘Breach Notification Division’, which does not exist.
  • He claims that the GDPR contains more loopholes that requires the ICO to hire criminal lawyers. The standard of evidence for a GDPR breach is balance of probabilities, and GDPR removes the requirement to prove damage or distress for a monetary penalty.
  • He says the ICO has 700 staff – they haven’t recruited these staff yet.
  • He tells a story of how he tells his hotel clients (who, if they exist, have my pity) that they cannot claim to be GDPR compliant because they use “mobile telephones” and allow their staff to send text messages. According to Davis, it is impossible to use mobile phones securely.

At the point where Davis says “smart lawyers like me“, my jaw did not drop, it fell off.

Leaving aside how garbled and smug Davis’ performance is, you might wish to charitable and take on his central thesis – that you probably won’t get a GDPR fine. He’s right. There have been relatively few penalties under Data Protection thus far and so the risk of getting one is relatively small. I cannot disagree with this banal point because I have made it myself any times. However, I can’t tell if his conclusion is simply that nobody should bother complying or whether there would have been a ‘however, you should comply because…’ moment, because there isn’t a conclusion. Presumably because he has run out of time, Davis just stops. So what, Dai? What’s your point? What should the audience do with this information? Should they just ignore GDPR?  There’s definitely a sense of this when he says that 10 years from now, the owner of a B&B will not know what GDPR is.

If Davis had the guts or the discipline to get to a conclusion that GDPR doesn’t matter, that would have been something. His contempt for detail would still be an impediment, but ‘Ignore GDPR’ is an assertion worth tackling. I could counter by arguing that the threat of a fine isn’t a good reason to comply, but respecting human dignity and avoiding harm to real people though inaccuracy, intrusion and insecurity is, but Davis never stops circling the airport, so I don’t even know if that’s what he’s saying.

If his contention that organisations don’t have the ability to measure risk effectively and need to get GDPR in perspective, that’s actually a good point, but he makes it so incompetently that again I’m not motivated to take him on. I have grudging sympathy for the idea that reputational damage is an overhyped risk (again, it’s not a point he makes clearly), but I know that many in the Data Protection world would passionately disagree, and I suspect that they could use Facebook’s current woes as evidence that public perception over data misuse isn’t something that boardrooms can ignore.

In the end, I think Davis is a clever man pontificating about a subject he neither cares for or understands, but the danger is that people will watch the talk and be contaminated by it. You could argue that I am making it worse by drawing attention to it solely so I can take the piss. All I can say is, the talk is out there. People will see it. As this is the case, if you find his argument (such as it is) attractive, it’s worth pointing out how sloppy and ill-informed his thinking is. It’s worth asking if this is the ‘Ignore GDPR’ guy, why would you listen to him?

Cop out

On May 3rd 2018, Elizabeth Denham appeared on Channel 4 News as part of her long running commitment to generating headlines. Denham’s track record on the programme is not great – it was on the same programme in March that she adopted the interesting tactic (uniquely, as far as I can see) of informing an organisation in public and in advance that she planned to apply for a warrant to raid them, losing what might be a useful element of surprise in order to look tough in front of Jon Snow.

In the more recent interview, the Commissioner claimed that she had the power to fine directors and had done so. I made an FOI request about this, and the ICO admitted that “we do not have the power to directly fine directors“, directly contradicting what Denham said. You can tell me that ICO has the power to go after directors in limited circumstances that can result in a court issuing a fine and that must be what she meant (ICO did) but that’s not good enough. The DP regulator went on the telly and claimed to have a power she doesn’t have – it’s surely part of Denham’s job to increase understanding of Data Protection, not to muddy the waters.

In the same interview, Denham cheerily announced that she saw herself as a Sheriff of the internet. Arguably, she should be a Mountie but let’s leave that to one side. I assumed that the statement was a throwaway, not a serious statement of how Denham sees herself and her office. I was wrong. There’s a pattern. In a fawning profile by the Observer’s Carole Cadwalladr a few weeks ago, the Commissioner delivered a soundbite that I suspect is intended to epitomise the Denham Era: “Data crimes are real crimes“. And in the recently leaked DCMS Committee report into Fake News, she was at it again:

For the public, we need to be able to understand why an individual sees a certain ad. Why does an individual see a message in their newsfeed that somebody else does not see? We are really the data cops here. We are doing a data audit to be able to understand and to pull back the curtain on the advertising model around political campaigning and election

I think the misleading impression being created here could attract the label ‘fake news’ just as much as any of the internet nonsense Denham and her fanbase are supposedly against. Data crimes are usually not real crimes, and in most cases, the ICO are not the cops. The GDPR doesn’t make anything a criminal offence, and the offences under the Data Protection Act 2018, like those in its predecessor the 1998 Act, are specific. It’s a criminal offence to take, procure or sell personal data without the permission of the data controller; it’s an offence to re-identify depersonalised data (in circumstances so tightly defined I doubt there will be a successful prosecution), and it can be an offence to oblige someone to make a subject access request. Admittedly, the DPA 2018 is stricter in this area – offences under the DPA 1998 were not recordable so you wouldn’t get a criminal record if you committed them, a position that is sensibly reversed in the new version.

However, in some circumstances, the DPA 2018 is less oriented towards offences than the  DPA 1998. A breach of an Enforcement or Information Notice is no longer subject to prosecution, being punishable by a penalty instead. That might result in stricter punishments, but that depends on Wilmslow showing a willingness to use the powers, and in any case, it’s not a criminal sanction. The much-vaunted criminal prosecution of SCL by the Commissioner over David Carroll’s subject access request is doomed in my opinion, but if it goes ahead, it will almost certainly be the last prosecution for a breach of a notice. None of the DP offences are punishable with prison, and for all Denham’s bluster about being a data cop, she never publicly applies the pressure for custodial sentences. For all his faults, her predecessor Christopher Graham never missed an opportunity to do so.

If Facebook willingly shared its customers personal data with Cambridge Analytica, it would not be a criminal offence. If they reused their customers’ data and sold it to list brokers, it would not be a criminal offence. As drafted, the ‘victim’ of most data protection offences would be the data controller, not the person whose data is misappropriated, sold or misused. Denham wants to conjure up images of cops and robbers, but she’s misleading the public. Who knows, maybe she doesn’t want people to realise that the only sanction for the majority of data transgressions are monetary penalty that she has the power to approve. Maybe she means ‘data crimes should be real crimes‘, but if that’s the case, that what she should say instead of giving the wrong impression.

There’s another problem. By setting herself up as the Internet Sheriff, Denham is creating expectations I don’t believe she’s prepared to meet. In all her public appearances, the Commissioner is clearly trying to mark out the internet and new technology as her manor. Supporters like Cadwalladr are only too happy to play along. The Observer piece contains a brief but devastating verdict on thirty or so years of ICO work and four previous Commissioners: “a somewhat dusty regulator dealing in a niche topic“. I’m the last person to defend the ICO, but this writes off Wilmslow’s endeavours on phone hacking, union blacklisting, the lost HMRC data disks and many DP and PECR fines which even I can’t deny have changed behaviour for the better in many sectors. I can’t say that Denham endorses this trashing of her predecessors’ efforts, but she hasn’t repudiated it either. What must her staff think of it?

Strip away the recent headlines for prosecutions and £500,000 fines that haven’t actually happened yet, and Denham’s record is hardly the Data Protection equivalent of Wyatt Earp taking on the Clantons. When dealing with the misuse of 1.6 million people’s data by the Royal Free Hospital and the AI company owned by Google (exactly the kind of tech territory we’re supposed to believe she wants to police), Denham’s ICO asked the Royal Free to sign an undertaking. There is no automatic sanction if they go back on it. Faced with multiple instances of charities profiling potential donors in secret (not a million miles away from the kind of surreptitious data gathering that attracts her current ire), Denham’s response was reportedly to cut the originally proposed fines, such that Oxfam was fined just £6000. Late in 2017, Sheriff Denham issued an enforcement notice against the Ministry of Justice over shameful and long-running subject access backlogs that doubtlessly affected many people in desperate legal circumstances. She gave them eight months to comply and sneaked the notice out on the last working day before Christmas without a press release.

You can tell me that the ICO has consistently issued monetary penalties on Denham’s watch but so did Graham, though the double whammy of £400,000 CMPs on both TalkTalk and Carphone Warehouse weigh against my argument to some extent. But beyond those, Denham has done nothing revolutionary or interesting in enforcement. There has been no action on accuracy or retention, and little on the vital first principle beyond the charity cases that were obviously started under Graham.

Outwardly, Denham seems poised and plausible. Fate has dealt her the biggest data protection story in a decade and some overly sympathetic press coverage, so maybe she’s right to milk it and build up her part. There’s no question that she has a higher public profile than any of the Commissioners who have gone before her, and I know a lot of people in the DP world who think that this is automatically a good thing. I’m not convinced. I think ‘data crimes are real crimes’ could become as unhelpful a distraction as the pervasive ‘GDPR = consent’ myth, and nothing about the past two years convinces me that Denham really has what it takes to round up the internet’s outlaws. As always, I will delighted to be proved wrong; some eyecatching monster scalps is what I have spent years of blogging asking for, and it will make my job easier for the next few years. But unless she really pulls out the big guns, the Commissioner’s legacy may be less Gunfight at the IT Corral, and more Denham’s Last Stand.

 

Checks and balances

A while ago, I was asked by a prospective client to provide a criminal records check before getting a big piece of work. Given that I wouldn’t be handling any personal data or getting access to children or other vulnerable people, it seemed like overkill. The awkward part of me wanted to suggest that the requirement was close to being an enforced subject access request, which would be a criminal breach of Data Protection law. Enforced subject access requests occur where a person is obliged to provide a data controller with the result of a subject access request for criminal records in return for employment or a service.

Then I looked at the number of days’ work they were offering and the pragmatic part of me kicked in. I don’t have a criminal record, so I applied for and sent them a disclosure certificate saying so. It occurred to me that if I tried to make an issue of principle out of it, it might look like I had something to hide. I imagine it’s a terrible situation to be in if you have got a record and are trying to move on, but to be selfish, I don’t and it seemed odd to create the impression that I might have. And I wanted the work.

Last week, a prosecution by the Information Commissioner against the insurance company Hiscox for the enforced subject access offence collapsed. A customer, Irfan Hussain, was attempting to claim on a £30,000 watch he had lost, and Hiscox wanted to see his criminal record before paying out. He refused, and complained to the ICO. The case collapsed when the unlucky horologist was too unwell to give evidence.

I can’t help thinking that this was an odd choice for a prosecution. Even if Hiscox tried to force their customer to provide his information, was this unreasonable? He had already stated that he had no criminal record (according to the FT), so all Hiscox were apparently asking him to do was prove that what he had said was true in the light of his claim. The means by which they proposed to do it might technically have been an enforced subject access request, but there’s surely a difference between something technically being an offence and it being worth mounting a prosecution on it. The provisions contain a public interest defence, and Hiscox’s public comments after the trial suggest that this was their strategy. I suspect it might have worked. Especially as this seems to be the ICO’s first attempt at an enforced subject access case, was this really the best place to start?

The business of criminal records checks overall works in mysterious ways. Hiscox are reported to have asked Mr Hussain to make a subject access request to the Criminal Records Office, which is run by the National Police Chief’s Council. This is not the same as applying to the Disclosure and Barring Service or Disclosure Scotland for a certificate or a disclosure, but having been through the process, I have to admit that I am somewhat confused at the difference.

To get my disclosure, I made a written application, proved my identity and then paid a fee to receive a copy of personal data that related to me, or confirmation that no such information was held. The basic check comes through faster than a subject access request (about 2 weeks, although mine came in matter of a few days) but it’s also more expensive (£25). In my case, nothing was held but that’s neither here or there. There is statutory provision for access to this information via the Criminal Records Bureau set out in the Police Act 1997, replaced by the Disclosure and Barring Service in 2006 via the Safeguarding Vulnerable Groups Act 2006. Someone is going to tell me that applying for a certificate is different to applying for subject access, but that raises some questions. If Hiscox had told Mr Hussain to apply for a certificate like I did, it’s exactly the same outcome – a person is obliged by a data controller to obtain information about their criminal history and then cough it up – but if it’s not subject access, no prosecution could be possible.

An individual can obtain a basic check that shows their unspent convictions and cautions, both of which are listed as a relevant record in the DPA section that creates enforced subject access. The ICO’s guidance doesn’t explain the position if a person was forced to ask for a basic check. That check might not give everything that a data controller might want, but it’s full information about a person’s recent criminal history. If obliging someone to ask for a basic check isn’t enforced subject access, it’s a loophole. But if a basic check is essentially a subject access request by another name, it shouldn’t be £25 now, and it should be free after May 25th.

It’s clear that the DBS doesn’t think that forcing an individual to ask for a basic check would be enforced subject access or illegal in some other way because their website says this:

You can’t carry out a basic check as an organisation – you must ask the person to request their own basic DBS check. A basic check shows unspent convictions and cautions.

This implies that asking a person to carry out a basic check when you can’t make an application yourself is acceptable, even though these are very likely to be circumstances where a person can’t meaningfully refuse. There are no warnings about compulsion during the application process via the DBS website. So why is a subject access request to ACRO magic, acceptable only when uncontaminated by duress, but a basic check isn’t? The amount of data disclosed isn’t exactly the same, but the outcome – being forced to disclose your criminal history when it might be unnecessary or excessive to do so – might be identical.

It took a long time (from 1998 to 2015) for enforced subject access to be fully enacted. Now it’s in force, the Hiscox case doesn’t give cause for optimism that anything will change. I have doubts about whether it was a good idea to prosecute Hiscox, but I have heard first hand terrible stories over the years about data being demanded when it should not have been. Having used the system, the way in which criminal records are made available gives me little confidence that such unnecessary and unfair demands for personal data are properly prevented. After the failure of the Hiscox case, even if only because of an ill-timed illness, the ICO needs to go in again and draw a line somewhere.

Summit to hide?

On at least three occasions in the past year, a member of staff from the Information Commissioner’s Office has spoken at conferences organised under the banner of GDPR Conference or GDPR Summit. Garreth Cameron has appeared twice, and Lisa Atkinson was at the latest event on October 9th. Nothing odd about this, you would think – the ICO clearly wants to spread its message (such as it is) to a wide audience, and conferences are a way to do it. They should be wary about showing favouritism and they’re not very good at avoiding it – a certain Assistant Commissioner often appears at a certain training company’s courses, and appearing three times at one company’s commercial events comes close to being an endorsement.

But even if such regular support for a conference would otherwise be justified, in this case, I don’t think it is. It’s not easy to find out from the GDPR Summit website who is actually organises the conferences. A little bit of digging suggests that it is a company called Amplified Business Content. Amplified Business Content is also responsible for ‘GDPR Report’, which used to publish articles for free but has now gone to a subscriber model. Having an opaque company structure isn’t compliant with Data Protection because it’s not clear who the Data Controller is. Moreover, some of the material on their website is garbage – they have published quizzes with wrong answers, and harvested information without a privacy policy (though I noticed that after people on Twitter made a fuss of it, they stopped demanding email addresses to get scores on the quiz). Via GDPR Report, the organisation has pumped out reams of vague, badly-written stories including one titled ‘The Data Protection Apocalypse’ that claimed that organisations need consent for all processing – it was so bad that after a morning of criticism via Twitter and other sites, they had to delete it. Worst of all, Amplified Business Content has not notified the ICO under Data Protection – unless they are exempt (which for a conference organisation is hard to believe), this is a criminal offence.

Given that the ICO have given Amplified Business Content so much support, I wondered whether they had done any due diligence on the organisation before agreeing to speak at their events. Under FOI, I asked for the following:

Any information about due diligence carried out by the ICO before accepting invitations to speak at these events, including whether ICO staff checked if the company had a notification, and whether their materials and publications were accurate and reflected the ICO’s approach to the GDPR

Any procedure that requires ICO staff to carry out due diligence before accepting speaking engagements

The answer was that no information was held. The best they could offer was “We apply our speaking engagement policy here when making a decision whether or not to accept a request for a speaker“. Needless to say, the speaking engagement policy does not include any requirement to carry out due diligence. In other words, the fact that Amplified Business Content has not notified and has spread misleading and unhelpful information about a Data Protection apocalypse is irrelevant to Wilmslow. They’re not even expected to check whether the organisation has taken the most basic steps to comply with Data Protection law. This is remarkable, especially at a time when so many dodgy people have flooded into the Data Protection market.

Their answer to the first part of my request was more interesting, and more worrying. I asked for:

All correspondence between the ICO and Amplified Business Content or those purporting to represent GDPR Conference or GDPR Summit or GDPR Summit Europe (or other variations on the theme of GDPR Summit).

I’ve done this before, both with the Privacy Laws and Business Conference (which led to this blog) and True Swift, another organisation for whom the ICO has done several online courses. Both times, the ICO gave me detailed correspondence between themselves and the organisation, which allowed me to see, among other things, Stewart Dresner of PLB complaining that he doesn’t have special access to news about ICO activities. This time, however, the ICO has refused to give me any of the correspondence. The exemption they used is a prohibition on disclosure that applies when organisations supply data to the Commissioner when information “has been obtained by or furnished to the Commissioner under or for the purposes of the Information Acts”. In other words, ICO claims that when arranging their spots at the GDPR events, they were exercising their functions under the Data Protection Act. Needless to say, the refusal doesn’t say which function they were exercising – presumably I am expected to guess. I think the only function that could apply is the duty to promote the following of good practice under Section 51, but the idea that Parliament intended conference arrangements to be secret is a fairly bizarre idea.

Only two possibilities present themselves. The first is that the ICO’s policy is only to release material such as this with the consent of the organisation (which the prohibition allows), so PLB and TrueSwift consented to the disclosure and Amplified Business Content refused, which begs the question of what ABC have to hide. Their internal business arrangements are nobody’s business but theirs, but when dealing with the regulator, they should expect to be more open. I’ve made fun of Dresner following the disclosures, but the emails I received didn’t show him or his company doing anything inappropriate – the only criticism I’ve got is that the ICO should hold all organisations at arms length.

The other possibility is that the ICO is being inconsistent. They didn’t use this exemption before, but there is something awkward or embarrassing about their relationship with ABC that they want to cover up. Either way, it isn’t a good look for the transparency regulator to be hiding information about its dealings with a private company. The prohibition allows data controllers and public authorities being investigated for DP and FOI breaches to provide secret business information to the Commissioner with the confidence that it won’t be disclosed. This is entirely justifiable – otherwise, no organisation would ever give the ICO information they had withheld from an FOI or subject access applicant in case the applicant then tried to use FOI or DP to get it from Wilmslow.

This case is very different. The ICO has scant resources, and yet has regularly provided speakers to a commercial company with a spotty approach to Data Protection and is using the prohibition on disclosure to prevent legitimate scrutiny of their relationship. The prohibition does allow disclosures that are ‘necessary in the public interest’ – given ABC’s dissemination of scaremongering articles and possibly illegitimate non-notification, I am convinced that the public interest does support transparency here. Of course, the ICO might argue that if they disclose, this will deter conference organisers and others from approaching them – but who cares? This is far from a core activity for the Commissioner. If you’re not willing to be open in these circumstances, what has anyone involved in this got to hide?

The Secret Seven

Last year, I wrote about the fact that Councillor Alex Ganotis, Labour leader of Stockport Council is also a group manager at the Information Commissioner’s Office. After an FOI request, the ICO admitted that he managed the teams responsible for complaints about political parties and local councils. At the time, I argued that this was an unacceptable conflict of interest, and something had to be done about it.

In May this year, shortly after being elected as Manchester’s new Mayor, Andy Burnham appointed Cllr Ganotis as his Environmental Tsar. You can watch a video of the announcement here, and ponder such fascinating questions as why Burnham’s nose is so red, or why throughout the first two minutes, the camera keeps cutting to a wide shot that captures Ganotis’ uncomfortable facial expressions while Burnham is talking. The announcement piqued my interest. If he was organising a grand summit of environmental worthies, would Cllr Ganotis really have time to work at the ICO? And if so, what effect would the review into political activities that Elizabeth Denham announced have on his role?

I made an FOI request to the ICO for the following information:

1) In 2016, the ICO confirmed to me that Alex Ganotis was manager of the team that dealt with complaints about councils and political parties, despite being Leader of Stockport Council at the time. Can you confirm whether Mr Ganotis is still a member of ICO staff, and if so, what is his current job, and what arrangements have been made to avoid any potential conflict of interest?

2) What is the current ICO policy and process for dealing with political party affiliations and potential conflicts of interest?

3) In August 2016, the Information Commissioner announced in an interview with the BBC’s Martin Rosenbaum that she had ordered a review of the involvement of ICO staff in political activities. I would like to see any report or findings arising out of the review, or other summary of the review and its findings, and details of any actions that were taken as a result of it.

4) I would like to receive all current declarations made by any member of staff of involvement in political activities

5) What specific measures have been taken in respect of each staff member who has made a declaration to ensure that there is no conflict of interest?

The response made for fascinating reading. For one thing, Cllr Ganotis remains a Group Manager at Wilmslow and although his group no longer deals with political parties, it still covers issues related to all local authorities in the UK except for those in Greater Manchester, Cheshire or Derbyshire. How politicians and others in every council outside the North West feel about complaints about their authorities still being supervised by the Leader of a Labour Council and a close ally of Andy Burnham is hard to judge. They might be thrilled. Maybe the ICO should ask them.

The report I received under item (3) of my request did contain an option to remove Cllr Ganotis from work involving local authorities altogether, but one of the reasons that this option was not recommended was the fact that “it could be seen to question the professionalism of Alex and other members of staff and their ability to apply the law without bias or political influence“. How Cllr Ganotis’ political career could possibly be seen to reflect on other people is beyond me, but it is jarring that a significant factor in the decision to keep him involved in council work might have been the effect on him, rather than the Commissioner’s ability to operate independently. To be blunt, the ICO as a whole is more important.

UPDATE: I have attached the ICO’s report into the conflict of interest here, so readers can judge whether how objective and balanced it is: Commissioner Information Note – Political Activities.pdf

Unless every team in the ICO handles complaints about local authorities (and to lesser extent, government), Cllr Ganotis should have been moved to one that doesn’t. Having decide to pursue a high-profile political career, asking him to make a sacrifice to avoid conflicts of interest and their perception would not be too much. I am surprised that Cllr Ganotis has not requested such a transfer himself. To risk even the perception of influence over decisions about politically-run organisations, and at the same time pursue a high-profile political career suggests either an enormous amount of faith in one’s ability to compartmentalise, or just old fashioned hubris.

The review identified gaps in the ICO’s Political Activities Policy, with recommended “updates” including a stipulation that staff must avoid party political activities which might impair their ability to perform their duties impartially, a requirement to inform the ICO if their activities or areas of responsibility change, and the scope to remove permission to undertake political activities if an individual’s ICO role or political activity changes. Needless to say, this means that none of this existed before.

The rest of the FOI request suggests a continuing unwillingness to face the issue of political involvement. Including Cllr Ganotis, eight staff members have made declarations of involvement in political activities, but the ICO refused to tell me who the other seven are, or what they do, claiming that the data is sensitive personal data. This is true, but it is not automatically a barrier to disclosure. For one thing, the Secret Seven could be asked for consent, and this is not the only route to disclosure.

There is surely a legitimate interest in knowing whether people working for an independent regulator such as the Commissioner have political affiliations, especially when you consider the ICO’s involvement in political matters. Over the past few years, the ICO has fined Leave.EU, David Lammy MP over his London Mayoral Campaign, the Daily Telegraph for its pro-Tory emails during the 2015 election, and in recent months, they took no action against Virgin Trains following Jeremy Corbyn’s antics in a train vestibule. More importantly, the Commissioner herself announced a formal investigation into the use of data analytics for political purposes with no small amount of fanfare, involving 20 staff. The ICO is knee-deep in politics and transparency over the declared political activities of the staff is in the public interest.

As the data is sensitive personal data, legitimate interests would not be enough; a condition must also be met from Schedule 3 of the Data Protection Act as well. One of the conditions is that the Data Subject has put their sensitive data into the public domain. If, for example, a senior ICO staff member was to mention on their LinkedIn page that they were a Councillor for 9 years, the Campaigns and Communications Officer for an MEP for five years, listed the Liberal Democrats as one of their main interests and was recommended for ‘politics’ and ‘political campaigning’ by dozens of people, I think I can argue that at least this one has manifestly made their political views public. The ICO refusal says “our staff do not have a reasonable expectation that their declarations would be disclosed into the public domain“, but the staff member in question was a candidate for the LibDems in the 2015 General Election, so I humbly suggest that the cat is out of the bag. Either this person is one of the seven, and the ICO’s arguments are false, or they haven’t made a declaration, and the ICO’s claim to me that “the review and policies are sufficient to demonstrate that we avoid conflicts in our work” is nonsense. Again, did they consider this before refusing me?

Every national, local, or internal party election or referendum runs on personal data, and personal data is exploited, analysed, shared, lost, stolen and misused in every single one of them. If you can name a major vote in this decade that hasn’t resulted in a DP snarl-up, you’ve a better memory than me. If there is one word that shines through everything the Commissioner sent me on this topic, last time and this time, it’s  complacency. The policies and procedures that existed before and the ones that have replaced them are built on an obvious assumption that a box needs to be ticked. Of course nobody is actually going to do anything untoward, the managers are on top of it, staff will proactively declare any conflicts of interest and besides, we have a procedure. But they thought it was all fine before. If I had not written my blog last summer, Cllr Ganotis would still be responsible for managing complaints involving his council, his party and his opposition.

I don’t think the Commissioner’s Office takes this seriously. I am amazed that Alex Ganotis is still allowed any influence over the ICO’s decisions about local government, regardless of how objective or benign that influence might be. I am appalled that anyone in the ICO’s senior management could think that this is acceptable. Every time the Commissioner acts or doesn’t act on a political issue, do we always need to ask: who was involved? What bias, conscious or unconscious, did they bring to bear? What other interests do they serve? In a world dominated by fake news and internet froth, the ICO’s independence and objectivity should be their highest priority. It isn’t.